Inside the Tool That Helps Landmark University Stay Connected With Its Graduates

Running an alumni association is not glamorous work. Someone has to keep membership records current, send newsletters, follow up on dues, and make sure a graduate who needs their degree certificate can get it without travelling back to campus.

At Landmark University Alumni Association (LUAA), a small team manages over 4,000 graduates across Nigeria. For a while, they were doing it manually. It worked, but the network was growing, it proved the opportunity to put in processes to handle a growing alumni community.

LUAA went looking for something built for what they were actually doing. They found My Centre Office (MyCo).

What actually changed

Here is what MyCo gave them.

Communication stopped being scattered.

Before, keeping 4,000 people informed meant juggling WhatsApp groups, email threads, and manual lists.

Now graduates see what is happening in one place: events, programs, and alumni updates. When information is easy to find, people show up.

Service delivery got faster. A graduate in Lagos who needs their degree certificate or transcript no longer needs to send numerous emails. Now they apply online and have it couriered. The alumni office is not chasing requests through endless back-and-forth. It just happens.

And maybe this is the part that matters most: the leadership team can finally see what is working. Newsletter open rates, membership activity and how long services take to deliver. Not data for data's sake. Just enough to understand their community and make better calls about where to focus.

Oluwaseun Sokeye, the Executive Secretary at LUAA, said it plainly: "Our decision to use MyCentreOffice was due to the pressing need to streamline our operations, enhance communication, and elevate our member experience."

Streamline is one of those words people use a lot. But in this case, it actually means something. Less time managing tools, more time managing relationships.

Why this matters beyond LUAA

LUAA is not the first alumni association to use MyCo. Covenant University Alumni Association is already on the platform. So are other organisations managing large communities.

But MyCo was not built only for alumni associations. It is a platform for solopreneurs, small businesses, and nonprofits. Anyone managing clients, members, or customers at a scale where manual work starts to hurt.

The pattern is the same. When a group or business gets past a certain size, the tools that worked at 50 people stop working at 500. Definitely not at 4,000.

You can keep pushing with spreadsheets and group chats. But someone on the team is spending hours every week on tasks that could take minutes. Updating records, sending reminders and tracking payments.

It is time that could have gone to the actual work. For a business owner, that might be serving clients. For an alumni office, it is staying connected with members.

For LUAA, that thing is keeping Pathfinders connected.

In Conclusion,

The team at LUAA spent time searching for the right solution. They needed something that could handle member records, communication, and service delivery without adding more complexity to their workflow.

They found it. And according to Seun, the partnership aligns with their mission to make things easier and more efficient for Pathfinders.

That is what good tools do. They do not ask you to change how you work, they just make the work less heavy.

If you are running a community, a business, or an organisation that has outgrown your current setup, maybe it is time to stop making do.

MyCo handles bookings, invoices, payments, client management, and marketing from one dashboard. No juggling and no switching between platforms.

You can try it free for 14 days. No credit card required.